Contact

We're here to help

Questions about numbers, pricing, or your wallet balance? Reach out — we respond fast.

Get in touch with our team

Whether you need help funding your wallet, picking the right country, or resolving a delivery issue — we have the right person to help you.

General Support
support@xttext.com
OTP issues, account problems, general questions
Billing & Wallet Funding
billing@xttext.com
Top-ups, refunds, payment method issues
Number & Delivery Issues
numbers@xttext.com
Rental number problems, undelivered messages
Security & Privacy
privacy@xttext.com
Data requests, vulnerability reports
Average response time: under 3 hours Support is available 24/7. We aim to resolve most billing and number issues on first reply.

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Live Chat
Available directly in your dashboard once you're signed in. Fastest path for urgent issues.
Help Center
Guides covering wallet funding, choosing numbers, and troubleshooting delivery delays.
Status Page
Real-time platform status, incident history, and uptime metrics at status.xttext.com.